Use of CRM in IT industry:-
For gaining a competitive edge in the IT industry - competent consultation, excellent support and project managers that meet their deadlines and maintain their budget are very essential.
WakeUpSales manages and records all of your resources and time.
Some core benefits of WakeUpSales in IT industry:-
Planning and managing projects - You can plan and structure your projects exactly and accurately . including risks, phases, targets and milestones,resources, tasks, budgets, costs and times right from the beginning.
For sales team – as WakeUpSales CRM can help sales people to identify various trends in their customers behavior it can assist them when selling products, up-selling or cross-selling. Additionally, WakeUpSales CRM software enables sales teams to keep up to date notes on prospects to increase the likelihood of closing deals.
For of marketing team – when using a good business CRM solution businesses can use sales information from customers records to finely tune their marketing campaigns. Statistics have shown that targeted marketing is much more profitable than flooding as many contacts as possible with marketing campaigns. Doing this not only wastes money, but it is also ineffective and inefficient.
Any businesses that create quotes and invoices – having a built-in invoicing tool in WakeUpSales CRM software programs that is used daily can really speed up the quality and invoicing process. Using just one software program to do everything in a business can increase productivity dramatically. No more switching between applications to complete tasks – your entire business can be managed from a single location.
Any businesses that want to show their customers that they are a priority – customers like to feel as though they are wanted, and using WakeUpSales CRM can do this. For example, even if a customer telephones a business and get through to the wrong department the person they speak to, can use their CRM to find that customers details and transfer them through to the correct department in seconds. This increases customer satisfaction by helping them resolve issues faster and more completely. It might seem like something small to a business, but when it happens in reality to customer it will stick with them and give them a better customer experience.